BrandPulse Global, a leader in consumer research, has released a new study highlighting the powerful impact of localized branding on consumer loyalty. The research reveals that brands tailoring their messaging and strategies to reflect regional preferences can achieve a 30 percent increase in customer retention and a 25 percent higher brand recall compared to generalized approaches.
India’s economy has long thrived on its unique “sachet model,” a system where consumer goods, particularly in the FMCG (Fast-Moving Consumer Goods) sector, are sold in small, affordable packs. The Indian FMCG sector is valued at over $230 billion as of 2023, and sachet-based sales contribute significantly to this figure. BrandPulse Global, a leading consumer research firm, has highlighted how this model, offering products in ₹2, ₹5, and ₹10 sachets, continues to be a cornerstone of India’s retail landscape. In fact, sachet sales account for nearly 70% of shampoo sales in India and contribute significantly to categories like detergents, confectionery, and skincare products.
The retail landscape in India is evolving at an unprecedented pace, driven by shifting consumer preferences, technological advancements, and the rapid expansion of digital platforms. In this dynamic environment, brands need more than just intuition to thrive—they need insights grounded in data. Consumer research has become an indispensable tool for brands looking to navigate these changes and better understand their audience.
Brandpulse Global, the dynamic new vertical of Chrome DM, recently made headlines at its international conference held in Kuala Lumpur, Malaysia. Led by Riya Maity, this offsite event was a significant milestone, bringing together managers and senior leaders to celebrate achievements and plan for future growth.